Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Después de intentar varias veces con mi aseguradora sin éxito más que todo por mi dificultas con el inglés, me recomendaron proactive y su equipo bilingüe fue excelente, aprobaron mi reclamo en tiempo récord, no tuve que comunicarme con el seguro en ningún momento, ellos se encargaron de todo, muchas gracias proactive los recomendaría a todo el que pueda ~ juan f
Daniel has been such a blessing to our family! Proactive Public Adjusting Group will work hard on your behalf to get you and your home what is needed! He, in particular, was very communicative, he kept his word, returned all calls, and kept us informed every step of the way! Our case was thrown on him at the last minute and he still got us an answer within 3 business days! After a lot of games with Allstate, he was able to get our roof replaced 💯 with our new insurance company and we would recommend him and this company to anyone else who needs more representation when fighting with your insurance company for something that shouldn't be a fight to begin with. Thank you for everything. The Sanders. ~ Janeka S
Gracias a esta compañía me ayudó a recuperar un daño en mi barbería, no sabía ni dónde empezar y ellos hicieron todo por nosotros, y trabajaron en conjunto con mi contratista para obtener lo que merecía por parte del seguro, estamos eternamente agradecido y los recomiendo a todo el que vaya a hacer un reclamo de seguro ~ Don B
After 9 months of trying to factually negotiate with my insurance company to no avail, I had come to the conclusion that I would have to pay for my own roof repair despite never having made a previous insurance claim and all of the neighboring houses' roofs had been replaced in the last 5-7 years (I guess those same storms missed my house!). Working with Marlon at Supreme Roofing, he submitted my claims denial to Proactive and they got it approved to repair the significant damage that continued to build up with the delay. Paula Mendieta was great!!! She sent me weekly updates or calls and always gave me the comforting feeling that she will resolve this issue, and she did! Hi Five to Paula. I cannot say enough good things about this service and Paula. Just when you think the System is going to screw you over again, she charges in on her white horse and gets things done. Thank you, Proactive (and Paula!), you are VERY MUCH appreciated. ~ Helen F
We needed a new roof , after the most recent hurricane. I did not understand the homeowner's insurance terminology, their claim process, or much of anything else. So.........I hired Proactive Public Adjusters to handle everything for me. WOW.......................I'm GLAD I did. They took care of everything, and did an excellent job. They gave me weekly updates, and explained the process along the way. And she ( Laura ) ALWAYS answered the phone when I had questions. The end result was we got a new roof done by Kudos Construction, and we are very satisfied. ~ gard1
We had an excellent experience working with this public adjuster. From the beginning, they demonstrated outstanding professionalism, attention to detail, and a deep understanding of the claims process. They were able to process our claim efficiently, communicated with us every step of the way, and ensured we received the compensation we were entitled to. Their dedication and expertise made a stressful situation much more manageable. We highly recommend their services to anyone needing a knowledgeable and reliable public adjuster. ~ Angelica B
I had the pleasure of working with Proactive Public Adjusting Group, and I can’t recommend them enough. From start to finish, they made the insurance claim process seamless and stress-free. They took the time to thoroughly prepare my claim and negotiated directly with my insurance company, ensuring I got the maximum payout. The team was professional, attentive, and genuinely cared about my situation. If you’re looking for someone who will advocate for you and handle the tough stuff, look no further! ~ Camilo
Never knew anything about a public adjuster until my contractor recommended their help, my claim was originally denied and once I got Proactive involved it took Paula who was my claim handler less than a month to get my claim fully approved!! I am so great-full to Proactive and my contractor for their help. I don't know how they did it but they did it and I am forever great-full! Getting my roof replaced not only increased the value in my home but I’m no longer experiencing internal damages anymore thank you PAULA & Proactive!!!! ~ Alex
After a big storm, a tree fell on my roof, and my insurance company was giving me the runaround. I had no idea public adjusters even existed until a friend recommended Proactive Public Adjusting. Manuel and her team took care of everything—they handled the claim, fought for me, and got me way more than the insurance originally offered. I’m so thankful for their help, and I’ll be telling everyone I know about them. If you have an insurance claim, don’t do it alone! ~ Santiago M
I honestly didn’t even know public adjusters were a thing until I found Proactive Public Adjusting. I was so frustrated dealing with my insurance after a pipe burst in my home, and they were trying to lowball me. Jessika and her team took over and completely changed the game! They handled everything, kept me updated, and in the end, got me way more than I expected. I’m beyond grateful and will 100% recommend them to anyone dealing with an insurance claim! ~ Gustavo O
Thank you Pro Active Public Adjusting Group, (especially Manuel and Paula) and Francisco Construction for their excellent customer service experience which is so , so hard to find these days. Everyone was so professional, very attentive to provide information and resolve our roof damage claim, which State Farm initially denied. I will not hesitate to recommend them both to anyone who's trying to find reliable, efficient, excellent quality companies. Great team work! ~ Rodi C
I never knew a company like Proactive Public Adjusting existed until a neighbor told me about them. I was struggling with my insurance after my roof got damaged, and they were barely offering enough to cover the repairs. Jessika and her team stepped in, fought for me, and got me a way better payout. They made the process so easy and stress-free. I’m beyond grateful and will recommend them to everyone I know! ~ Dayana C
I had no idea a service like Proactive even existed until a friend told me about them. I thought I was stuck with whatever my insurance company offered me after my house had water damage. The team were a blessing! They fought for me and got me a MUCH better settlement than I ever expected. I’m so thankful for their help, and I’ll be recommending them to everyone I know. If you’re dealing with insurance, don’t do it alone—call them! ~ Ailen S
I’m so glad I found Proactive Public Adjusting. My insurance company was giving me such a hard time after my roof was damaged in a storm. Jessika stepped in and took care of EVERYTHING. They were super responsive and explained the whole process in a way I could actually understand. I ended up getting way more from my claim than I expected. Definitely recommend them to anyone dealing with insurance headaches. ~ Karina L
Gracias a Proactive Public Adjusting Group, conseguí que la compañía de seguro respondiera por el precio justo a los daños de mi propiedad debido a un pipe burst, al yo no háblar inglés sentí que el seguro me pago muy poco y gracias el equipo de proactive hicieron que me compensaran por lo justo y mi casa pudo ser reconstruida a la normalidad y todo fue en tiempo récord, muchas gracias a todos ustedes los recomiendo a todos antes de colocar un reclamo de seguro de verdad que una vez q ellos entran en el claim te olvidas de todo y ellos hacen todo ~ Carla B
Excelente servicio! Proactive Public Adjusting Group me ayudó a obtener un gran acuerdo con mi seguro. Son rápidos y muy amables. Además, hablar español hizo todo mucho más fácil para nosotros. Gracias de nuevo! ~ LedLighting M
Muchas Gracias a esta compania me ayudaron a aprobar mi reclamo de seguro, no hablo Ingles y estuve enterado de todas Las etapas del proceso. Sin ustedes no hubiese sido posible, muchas Gracias ~ John S
We are extremely happy with the service provided by Proactive, the communication was clear, consistent, and professional. They kept us informed every step of the way, making the entire process smooth!. The results exceeded our expectations, and we couldn’t be more pleased. If you’re looking for a top notch, reliable team, this is the company you want. Highly recomment you won’t regret it! ~ Erika R
I had a roof problem and had a conversation with Manual about the issue and he was on point, and took charge to make sure my roof was exactly what I wanted and the leak was fixed. Manuel, Jessika, Laura and Paula all helped my process to be easy and stress free! I appreciate the WHOLE team! They are very friendly, kind, informative and willing to help at any time! ~ Lakeisha P
Proactive Public Adjusting Group was a game changer for us. After our water damage claim was initially denied, they stepped in and quickly turned things around, getting our claim approved in record time. Their communication was excellent, keeping us informed throughout the process. We're so grateful for their help and highly recommend them for any insurance claim issues! ~ Jose E
I have had the pleasure of using proactive adjusting group several times they are extremely professional and knowledgeable. They make the claim process stress free. I would highly recommend them to any homeowner or contractor in need of claims professional they truly take pride in there work and operate with integrity. Georgia Roofing & Gutters LLC ~ Adrian M
La mejor experiencia. En mi reclamo pasado fue una pesadilla, ahora proactive hizo todo súper sencillo. Gracias no tengo cómo agradecerles ~ Janeth R
Their expertise and persistence ensured I received a fair settlement, and I truly felt like they were advocating for my best interests every step of the way. I'm incredibly grateful for their hard work and dedication. If you're dealing with an insurance claim, I highly recommend reaching out to them. They're the best in the business! ~ Isabella R
Working with Proactive was an excellent experience! Their team was highly professional, knowledgeable, and truly cared about getting the best outcome for my claim. They took care of everything, from inspections to dealing with the insurance company, and kept me updated throughout the process. Recommended. ~ Veronica A

Find us on social media